kdm's blog

Using the Optimization Hierarchy to Increase Conversions

Submitted by kdm on Fri, 10/23/2020 - 13:54

As an attorney, it is likely that you rely heavily on your website for attracting new clients. Because it is such an important part of your business, you should be doing everything you can to increase the conversion rate on your firm’s site. The conversion rate is the percentage of users that contact you (either by filling out the contact form or calling) as a direct result of visiting your site. The higher your conversion rate, the more clients you will have!

2020 Hearing Office Approval Ratings

Submitted by kdm on Thu, 07/09/2020 - 11:32

As a Social Security disability attorney or representative, you understand the importance of keeping track of the approval ratings for the different Office of Hearing Operations (OHOs) across the country. However, it can be difficult and time consuming to sort through the data to get to these numbers. Therefore, we have put together a list using the most recent data available as of July 2020. This includes decisions made between September 28, 2019 and May 29, 2020.*

Always Be Testing – Basics of Conversion Optimization

Submitted by kdm on Fri, 02/28/2020 - 12:29

As an attorney you realize the important role that your website plays in getting you new clients. For this reason, you have likely invested quite a bit of time and capital into creating an informative, easy-to-navigate, and modern site. What if I told you that it could be even better and you could get more clients from it than you currently are? By testing different changes you can increase your website's conversions and ROI. Here is how you can get started with optimizing your conversion rate:

Tips for a Successful Client Meeting

Submitted by kdm on Fri, 08/09/2019 - 13:51

Meeting clients in person is a great way to connect and better understand their needs, which will help you to provide the best representation possible. While exchanging phone calls and emails is efficient, actually getting to know someone face to face can help deepen your professional relationship. It will also help your client feel more comfortable and confident in your representation. Therefore, if your client ever needs an attorney again in the future, or has a friend or family member looking for help, you will likely be the first choice.

2019 Hearing Office Approval Ratings

Submitted by kdm on Thu, 05/16/2019 - 11:37

With over 650,000 decisions made in Social Security disability cases each year, the SSA has two main offices, the Office of Hearings Operations (OHO) and the Office of Analytics, Review, and Oversight (OARO), that oversee the hearing, decision, and appeal processes in more than 160 local offices.* There are over 1,500 administrative law judges (ALJs) who preside over the hearings and give either a denial, a fully favorable or partially favorable decision.

Client Welcome Packets

Submitted by kdm on Fri, 01/25/2019 - 14:23

When new clients sign up to work with your firm, it is important to let them know right away that they are valued. Thanking new clients for choosing your firm and sending them some useful resources is a great place to start. However, an email or letter is not always sufficient and instead, you may want to consider sending out a thoughtfully crafted welcome packet.

Holiday Gifts for Your Firm's Clients

Submitted by kdm on Tue, 12/04/2018 - 16:23

The holiday season is upon us and as an attorney, there is no better time to show your clients how much you care. Letting them know that you are thinking of them – even just by sending handwritten note – can go a long way. Without loyal clients, it would be very difficult to have a successful law practice, so it is certainly worth your time to wish them well around the holidays.

Have No Fear, New eLuminate is Here!

Submitted by kdm on Thu, 07/19/2018 - 15:54

We are very excited about our recent release of a new version of eLuminate – our proprietary lead and case management software! While changes were made to the overall look and speed of the software to enhance user experience, many of the functionalities our users have grown accustomed to remain the same. With that said, the addition of a few new features can help save you even more time following up with leads and streamline your practice. Here are some tips for getting the most out of eLuminate:

Dos and Don'ts for Your Firm's Facebook Page

Submitted by kdm on Thu, 04/12/2018 - 16:12

If your law firm is still not on Facebook, it may be time to reconsider and step into 2018. With over 2.2 billion monthly users worldwide, Facebook is a free marketing source you should take advantage of. You’re likely familiar with Facebook already; however, the rules of engagement for a business – specifically a law firm – are different. Here are some dos and don’ts to consider when running your firm’s Facebook page: