As holiday season is approaching, Santa Claus is likely finalizing his naughty and nice list, making sure to check it twice. You should consider doing the same for your lead provider. But what factors go into evaluating if your lead provider has been good or bad this year? Here are some tips on how you can figure out which list your lead provider belongs on:
Do they put others’ needs above their own?
Being selfish can often land someone on Santa’s naughty list. If your lead provider is there to help you, they’ll provide opportunities for you to succeed. This includes making sure your needs are met through different screening packages. Allowing you to customize the type of leads you receive as well as the geographical area of the leads is something a lead provider on the nice list should always provide.
Is your lead provider always sending you leads too late? Old leads may find themselves outside of the statute of limitations for filing a claim or no longer needing legal assistance. A lead provider that doesn’t supply real-time leads (leads whose case and contact information is sent as soon as they finish filling out a form) will likely be on Santa’s naughty list.
Are they truthful?
If your lead provider is hiding fees from you, then they may deserve some coal in their stocking this holiday season. At eGen, we have no hidden fees. We even don’t have a required minimum purchase or a long-term commitment! We just need a two-day notice that you’d like your account paused.
Do they share?
Sharing leads may be of the only times sharing is not caring. If your lead provider is sending the same leads to multiple firms, then they may find themselves on the naughty list this year. eGen’s leads are exclusive, meaning any lead in your area of law that you receive from us is only sent to you. We’ll never send the same lead to multiple firms.
Do they take more than they give?
Not getting much from your lead provider? What if we said you’ll not only receive leads from eGen, but also have access to eLuminate. eLuminate, our in-house lead and case management system, is entirely web based, allowing you to access it anywhere on a smart device. The best part? eLuminate comes complimentary with our leads, no additional charge or cost required.
Is your lead provider helpful?
Sometimes you may have questions about your leads or your provider’s service. If your lead provider is leaving you high and dry, then not only may they find themselves on the naughty list, but you might not be getting the most from their service. At eGen, you’ll have your own account manager who is ready to answer any and every question that comes up about our leads, eLuminate, or anything else.
If your lead provider is on the naughty list this year, then it may be time to switch to one on Santa’s nice list. eGen currently offers Social Security disability, workers’ compensation, personal injury and creditor harassment leads. Give us a call at (617) 800-0089 today to learn more about our leads and what landed up on the nice list this year!