Why Should Your Lead Generation Service Send Leads in Real Time?

Submitted by rsg on Sun, 08/09/2020 - 10:00

If you are working with a legal lead generation service or are thinking about exploring the option, you should know how soon after a lead is obtained that is it sent to your firm. Do you receive a lead as soon as it is generated, or can months pass before a lead is sent? Knowing this can help you better understand how successful you’ll be with a lead generation service. Knowing when your leads are sent can help you better understand how successful you'll be with a lead generation service, because the sooner you're able to connect with a lead, the more likely you are to sign a client.

Real Time Legal Leads Benefits

When a lead is sent in real time, it means that it is sent to your firm as soon the claimant finishes filling out a Free Case Evaluation form. Because of this, you know that a lead has just indicated interest in seeking legal help for their claim. When a lead generation company sends older leads, this may not always be the case. Older leads may have already found legal assistance before you even received the lead. The contact information or case details may no longer be up to date.

You may also find that it is easier to contact your leads that are sent in real time. The sooner you contact a lead after receiving their contact information, the more likely you are to get in contact with them. Again, with older leads, the contact information may not be accurate any more, making it harder to get in contact with the lead. Old leads may not be from a user whose intent is to speak with an attorney about their claim rather than coming from a user that is actively seeking legal help online.

Receiving Leads in Real Time

When you work with eGen, there are variety of options to receive leads in real time. Any lead you receive from eGen will be posted into eLuminate, our in-house lead and case management system. Here the contact information and case description will be posted, making it easy for your firm’s intake staff to quickly reach out to a lead. Leads will also be emailed to a designated email address your firm provides us. You can even have a lead texted to your phone to make contacting a lead while on the go easy. In addition, we provide a lead with your firm’s phone number so they can actively reach out as well.

eGen also has a live-transfer option. By opting into this service, not only will a lead be emailed to your firm, but the lead will automatically receive an automated phone call. If the call is answered, the lead can then get connected with your firm’s intake staff for their Free Case Evaluation. This feature allows your firm to get connected with a lead right away.

Not only are our leads sent in real time, but they are exclusive. This means a lead you receive from us won’t be sent to another firm. We can create a customized lead package that works within your firm’s budget while making sure we meet your needs. Currently, we generate employment law, Social Security disability, personal injury, creditor harassment and workers’ compensation leads. For more information, contact us today!