FDCPA Case and Lead Management Software

Since the Fair Debt Collection Practices Act (FDCPA) was amended to US law in 1977, consumers have been turning to attorneys for help in winning their creditor harassment lawsuits. One of the most helpful tools FDCPA attorneys can use to best assist their clients win their claim is case and lead management software.

FDCPA lead and case management software helps you get cease and desist letters out quickly.

One of the most important components of starting an FDCPA lawsuit for your client is to send out a cease and desist letter to a debt collection agency. Consumers often do not know how to do this themselves, so they’re left to endure endless harassment from collection agencies.

With FDCPA lead and case management software, you can easily send cease and desist letters through email. In eLuminate, eGenerationMarketing’s lead and case management software, you can auto-fill required fields to create a unique cease and desist letter. eLuminate allows you to send a signable PDF that includes your client’s name, address, phone number, and more. On top of your client’s information, these documents can include your firm’s address, phone number, logo, and more.

If you prefer to mail your cease and desist letter, you can simply generate the document and then print it from your computer. All of your client’s contact information will be automatically filled into the document.

If you want your firm’s cease and desist letter edited so that it’s compatible with Adobe’s EchoSign, our Client Services team can create one for you.

Debt collection lead management software allows you to evaluate leads quickly.

Some creditor harassment cases are significantly better than others. On occasion, a consumer will try to file an FDCPA lawsuit against a collection agency that may not win. An example of this would include finding claimants who only have one minor violation, such a creditor calling them at 7:55 a.m. instead of after 8 a.m.

With lead management software, you can group your creditor harassment cases by specific violations. Perhaps your firm finds cases do well if the collection agency asked a claimant to pay more than the debt originally owed. Maybe you find that the best cases for your firm includes claimants that have been called frequently and have been spoken to in a threatening voice. With FDCPA case and management software like eLuminate, you can set up custom views to track any components of a creditor harassment case.

Creditor harassment case management software allows you to prioritize your upcoming trials.

When you use legal software to manage your cases, you are easily able to view which creditor harassment cases have yet to go to court, and what trials you have coming up.

As an attorney, you only have one year to file a claim after a violation occurs. Some consumers are completely unaware of their rights, which means that you may have clients who do are reaching the statute of limitations on their FDCPA lawsuits. With FDCPA case and lead management software, you can organize your cases in chronological order from point at which the FDCPA was violated by a collection agency.

You can also use calendars on case management software to see your pending and upcoming FDCPA trials. You can even send email reminders to yourself a couple of hours before a hearing to prepare. In eLuminate, all of your upcoming trials can be recorded as Events on the software’s home screen, instantly showing you where you need to be that month.

Would you like to speak with us about how eLuminate can help your firm’s fair debt collection practice succeed? Give us a call today at 617.800.0089. We’d be happy to schedule an eLuminate tutorial to give you and your staff an idea of what you can do with the software while you purchase FDCPA leads.