Blog posts

Utilizing Your Free Time

Submitted by Rachel on Tue, 03/31/2020 - 11:55

If your firm is closed or it’s not your busy season, you may find that with less commuting or a slowdown in your day-to-day, you have more free time on your hands. Though you don’t always want to be working, sometimes you can utilize your free time in a productive manner. By taking advantage to this newfound free time, you may find that you can use the time to get ahead or to complete the tasks that were pushed to the backburner.

Should You Listen to Your Intake Calls?

Submitted by Rachel on Tue, 03/31/2020 - 08:23

One of the first interactions between a potential client and your firm is the initial intake call. They can help build a good relationship with a new client or can turn people away from working with your firm. This is why periodically listening to your intake calls is important. Reviewing your intake calls can help identify areas for improvement within the intake process. While reviewing intake calls, you may want to consider the following.

How to Handle Good Reviews

Submitted by cmq on Fri, 03/27/2020 - 13:58

Everybody loves a good review, right? There’s nothing better than receiving a compliment or a “thank you” acknowledging your hard work. A good review can also be far more than just an unexpected day-maker that boosts your confidence. A positive review or rating of your practice can directly yield new clients and even, (once you have enough of them), help you garner local and national awards.

Maintaining a Work-Life Balance While Working from Home

Submitted by Rachel on Thu, 03/26/2020 - 14:30

While working from home, it can be hard to separate work from home life. If you don’t have a designated home-office or often do not work remotely, it can be difficult to stay productive while working. Shutting down for the day when your home and work are now located in the same place can pose to be a challenge, even if you try dedicating one area for your new home office. Here are just a few ways to maintain your work-life balance while your firm is closed:

Utilizing eLuminate While Working from Home

Submitted by Rachel on Tue, 03/24/2020 - 08:29

With the ever-changing news, your firm may have found itself skipping the office and working from home. For some, working from home may pose new challenges while trying to maintain their typical day at the firm. Productivity can drop and goals become harder to meet. Fortunately for those who are receiving leads from eGen, you also have access to eLuminate, our in-house lead and case management system. eLuminate can help your firm stay on track while at home. Here’s how:

What Rose Gardening Can Teach You About PPC

Submitted by ccg on Fri, 03/13/2020 - 13:21

Before I tended to the PPC campaigns of eGen, I used to tend to my uncle’s rose garden. It was sweaty work, but those flowers were absolutely gorgeous. The key to rose-keeping, according to my uncle, is to recognize and eliminate where on the rosebush the water could be going other than the flowers. Water is precious, and every part of the plant is eager to absorb it, whether or not it actually produces anything. It’s not entirely unlike running a PPC campaign on a tight budget, in the sense that you have to be mindful of what you put your resources behind.

Converting Leads to Clients on the First Call

Submitted by Rachel on Tue, 03/10/2020 - 16:48

The first call with a potential client may be the most important call. This is the first time you’ll be speaking with a lead, and you may not want it to be the last if they have a desirable case. To make the most of the first call, your intake staff will need to convince a lead to stop contacting other law firms because yours is the firm that can get a desirable outcome for their case. Here are some best practices that can help convert your leads to clients on the first call.